Shipping policy

Shipping Policy

Effective Date: May 24, 2026

At Noroaz, we are committed to providing a smooth, secure, and reliable delivery experience for our customers across Pakistan.

Our goal is to deliver your favorite beauty and female products quickly, safely, and with complete customer confidence.

Free Home Delivery Across Pakistan

We proudly offer:

✅ Free Home Delivery on all orders across Pakistan.

No hidden delivery charges.
No extra fees.
What you order is exactly what you pay.

Cash on Delivery (COD)

For maximum customer convenience and trust, we offer:

✅ Cash on Delivery (COD)

Customers can pay easily at the time of delivery after checking their parcel.

Open Parcel Checking Facility

At Noroaz, customer trust comes first.

Before making payment, customers are allowed to:

  • Open the parcel
  • Check the product condition
  • Verify product accuracy and quality
  • Confirm satisfaction before payment

Shop with complete peace of mind and confidence.

Delivery Time

📦 Estimated Delivery Time:
3 to 5 Working Days across Pakistan.

Delivery times may vary slightly depending on:

  • City or remote area location
  • Weather conditions
  • Courier operations
  • Public holidays

We always try our best to deliver orders as quickly as possible.

Order Processing

  • Orders are usually processed within 24 hours.
  • Customers may receive a confirmation call or message before dispatch.
  • Once shipped, your order is handed over to our trusted courier partners for fast delivery.

Delivery Availability

We currently deliver to:
✅ All major cities
✅ Towns
✅ Most areas across Pakistan

If your area is not serviceable by the courier, our support team will contact you.

Incorrect Address or Contact Information

Customers are requested to provide:

  • Correct address
  • Active phone number
  • Accurate delivery details

Noroaz is not responsible for delays or failed deliveries caused by incorrect customer information.

Delayed Deliveries

While we always aim for on-time delivery, delays may occasionally occur due to:

  • Courier issues
  • Weather conditions
  • National holidays
  • Unexpected operational problems

We appreciate your patience and understanding in such situations.

Contact Information

For shipping-related questions or support, contact us anytime:

Noroaz
The Art of Beginning