Return & Refund Policy

At Noroaz, customer satisfaction and transparency are our top priorities. We believe in providing a secure and trustworthy shopping experience for every customer.

Open Parcel Policy (Shop With Confidence)

To ensure complete customer satisfaction, we offer an Open Parcel Checking Facility.

This means:

  • Customers are allowed to open and check the parcel before making payment.
  • You can verify the product, quality, size, and condition for your complete satisfaction.
  • After checking the parcel, you may proceed with the payment if satisfied.

This policy is designed to build trust and give our customers complete peace of mind while shopping with us.

Return & Refund Policy

Since customers are given the opportunity to inspect the parcel before payment, we currently do not offer:

  • Returns
  • Refunds
  • Exchanges

once the order has been accepted and payment has been completed.

We strongly encourage customers to fully check the parcel at the time of delivery before making payment.

Damaged or Wrong Item

In rare cases, if a customer receives:

  • a wrong product, or
  • a physically damaged item,

please contact us immediately at:

Our support team will review the issue and provide an appropriate solution if applicable.

Contact Us

If you have any questions regarding our policy, feel free to contact us anytime.

Noroaz
“The Art of Beginning”